1. Introduction

MedianResourceCircle ("us," "we," or "our organization") is devoted to upholding your privacy. This Privacy Policy outlines how we collect, utilize, share, and protect your data when you access our site medianresourcecircle.sbs or make use of our yacht charter services.

Utilizing our offerings indicates your acceptance of the data practices detailed in this document. This policy abides by all relevant privacy statutes such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws in force within Canada.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when you:

  • Reserve a yacht charter
  • Get in touch with us via our website or telephone
  • Sign up for our newsletter
  • Complete forms on our web pages
  • Engage in surveys or promotional events

The types of data we may collect include:

  • Names and communication details (email, telephone, physical address)
  • Financial details for payments (handled securely by external service providers)
  • Preferences and specifications for charters
  • Emergency contact details
  • Information related to dietary habits or health issues (if shared)

2.2 Automatically Collected Information

Automatic data collection occurs when you peruse our site. We collect certain information about your device and how you interact with our website:

  • IP addresses and geolocation data
  • Type of browser and its version
  • Visited webpages and time spent on each
  • The websites you came from
  • Details about the device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our use of cookies and similar tracking technologies aims to better your navigation experience on our website. These methods help us to:

  • Store your configuration preferences
  • Analyze website activity and functionality
  • Deliver content tailored to your interests
  • Refine the services we offer

Your preferences for cookies can be adjusted through the settings in your browser or via our website's cookie preference pop-up.

3. How We Use Your Information

The information we acquire serves the following functions:

  • Service Fulfillment: To process your yacht charter reservations and communicate regarding your bookings.
  • Client Support: To address your queries and offer assistance when needed.
  • Transaction Management: To handle billing and manage payments.
  • Safety Measures: To ascertain the security of our services and guard against fraudulent activity.
  • Promotion: To transmit marketing communications and news (following your consent).
  • Site Optimization: For scrutiny of your engagement with our site to enhance its functionality and user experience.
  • Regulatory Adherence: To comply with legal obligations and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell, trade, or lease your personal information to third-party entities. We might share your data under the following circumstances:

4.1 Service Providers

Your information could be shared with trusted external providers that support us in areas such as payment processing, maintaining and hosting our website, email marketing initiatives, as well as analyzing and monitoring site performance and client service efforts.

4.2 Legal Obligations

There might be situations where we are mandated to share your information in response to lawful requests, court orders, during emergencies, or when investigating potential fraudulent or illegal activities.

4.3 Business Transitions

If our business enters into a merger, acquisition, or in case of a sale involving company assets, your personal information could be transferred as part of such transactions.

5. Data Security

To shield your personal data from unauthorized entry, alteration, dissemination, or destruction, we undertake suitable security measures. These encompass encryption, the use of secure servers, access regulations, consistent reviews, and training for our staff.

Nevertheless, we recognize that no method of digital data transmission or storage is infallible. As such, we cannot promise the absolute security of your data.

6. Data Retention

Personal information is kept only for the time necessary to fulfill its collected purposes or as mandated by law. The general retention periods are:

  • Charter Reservations: Seven years for tax and legal reasons.
  • Promotional Contact: Until you choose to unsubscribe or request deletion.
  • Site Analytics Records: Twenty-six months
  • Client Service Histories: Three years following the last interaction.

7. Your Rights and Choices

You hold rights such as accessing, amending, or removing your data (subject to legal constraints), data portability, opting out of marketing, and managing cookies. To exercise these rights, please get in touch with us as indicated below.

8. Third-Party Services

8.1 Google Analytics

To scrutinize our website's user engagement, we employ Google Analytics. You retain the choice to opt out through the Google Analytics Opt-out Add-on for browsers.

8.2 Social Integration

Our site may feature integration with social media platforms which operate under their own privacy guidelines.

8.3 External Transaction Handlers

Financial transactions are managed by external processors upholding PCI DSS compliance standards.

9. Cross-border Data Transfers

We may transmit and process your data outside of Monaco in jurisdictions with varying data protection regulations. Our practices adhere to suitable safeguards as dictated by relevant privacy legislation.

10. Youth Privacy

Our services are unsuitable for anyone below the age of 13, and we intentionally avoid gathering data from such individuals. If you suspect that we have inadvertently received information from a child under 13, please get in touch with us immediately.

11. Privacy Policy Modifications

This Privacy Policy could be revised to mirror adjustments to our data handling practices or legal stipulations. We will inform you by updating this document on our website, sharing notifications with registered users, or through website alerts. Continued engagement with our services post updates implies consent to the revised terms.

12. Contact Information

For inquiries about our Privacy Policy or data handling practices, you can reach us at:

MedianResourceCircle — Privacy Officer
Port Hercules
Monaco 98000
Monaco

Phone: +377 93 15 25 25
Email: [email protected]

13. Adherence to Google Ads User Consent Policies

In alignment with Google Ads user consent protocols, we maintain compliance. Updates to cookie/tracking settings are accessible at any time via our cookie configuration options.